Delivery

Deliveries to area by Post office, counter to counter and will arrive within 3 – 4 business days at a charge of R35 per order to your nearest post office. We can also arrange delivery to areas’ Post Offices via Speed Services for R70 order, and will also arrive within 1 – 3 business days. Parcels are dispatched with the courier service closest to your area and will be dispatched on the business day following receipt of proof of payment.If you order and pay on Friday, your parcel will be dispatched on Monday.

Orders where delivery is outside South Africa will be delivered by the Post Office and take up to 10 workings days. The charge is R200 per order.

You will be emailed a tracking number and an estimated delivery time as soon as your parcel has been dispatched. Please include a phone number for our courier to contact you should they need to.

Please phone 086 0111 502 to track all parcels

During specials allow for 30 days due to volumes.

All gift vouchers must be dispatched & redeemed within 6 months.

Returns

Kasselot’s Evanesse feeding Bra’s ordered online may be returned within 7 days for a full refund. Goods must be returned unworn and in their original packaging, refunds will only be processed once goods have arrived at our offices and been inspected.

Please post returns to:

Kasselot
Postnet Suite 690
Benmore
Sandton,
Johannesburg
2010

 

Panties may not be returned. If you are unsure of size, please consult our sizing guide, or visit one of our stockists to try garments on.

Please email a tracking number to returns@evanesse.co.uk when sending a return. Kasselot will not be held liable for returns that go missing in the post.